Your calls will be answered seamlessly, professionally and conveniently in your business name by your Virtual Receptionist. Your customers will be greeted by a friendly receptionist during normal business hours. Your Virtual Receptionist will be trained in the processes, products, services and culture of your business. A cost effective strategy to ensure no business opportunities or important calls are missed, and to effectively manage your incoming communication, cultivating a strong professional image to your clients..

Calls can be seamlessly transferred to your specified contact number on any particular day, or messages taken and forwarded speedily to you. We are not simply an answering service, we provide a personal service for your and your customers, and can follow your script or guidelines for calls. Your clients will actually feel they are interacting with a member of your staff in your own office.

Our aim is to become an integral part of your team, assisting with tasks such as diary management, quoting, product/service enquiries and much more.

All of our Call Answering Packages include:

• Dedicated phone number/line - you can use this number on your marketing material, or simply divert your existing phone number
• Dedicated voicemail box for after hours
• Itemised listing of all calls made from your dedicated number
• Monday to Friday, 9.00am - 5.00pm coverage
• Messages sent via email, sms, fax or phoned through as desired

Package 1 - Basic Call Answering Service
This package is for those simply requiring their business calls to be answered, a message taken and forwarded to them. A cost effective solution for a small business just starting out. Max of 10 calls per day.

From $25 per week

Package 2 - Mini Virtual Receptionist
For those businesses that want their calls answered and handled by our Virtual Receptionist, who will be able to give quotes, make bookings, provide product/service info and much more, this is a cost efficient starter plan. Max of 10 calls per day.

From $50 per week

Package 3 - Maxi Virtual Receptionist
For those businesses that want their calls answered and handled by our Virtual Receptionist, who will be able to give quotes, make bookings, provide product/service info and much more, Max of 20 calls per day.

From $150 per week

Outgoing Calls

We can also make outgoing calls for you as you require. These may be following up overdue accounts, research, meeting co-ordination, customer information requests and much more.

All outgoing calls made from your dedicated phone line are itemised and added to your weekly charges.

Charges as per Telecommunication provider costing.

We can also customise a specific package for your business needs. Contact us to find out more.